In the current climate of uncertainty that we are all going through, I would like to take time to write to you on behalf of everyone here at Herald Suites Solana to reassure you that YOU and the entire staff’s well-being and safety is an utmost priority, now and always.We have met all the required health and safety protocols and strictly implement enhanced disinfection procedures with safeguards in all three of our properties.
To ensure safe surroundings for all of our guests, we are constantly in touch with local health authorities while strictly adhering to advice from the Department of Health (DOH), World Health Organization (WHO) and the local government units (LGU).
All public areas, as well as the back-of-house, are regularly and thoroughly cleaned to the highest standards, paying special attention to high-touch areas such as door handles, etc. Ongoing training has been put in place to ensure that the staff are fully prepared to provide information and updates to our guests.
We are committed to welcoming you to our hotels and providing the same excellent service and care that you have come to expect from us. Trust that we will do the right things for you.
The spirit of Herald Suites evokes the warmth, safety, and graciousness of old world hostelry that forms the ethos of our brand. We draw our strength from sharing our traditions of Filipino hospitality and culture in each of our properties. Despite the changes our world is going through, the joys of living can still be found in many things. This is who we are!
As such we all look forward to exceeding your expectations again.
RUBEN O. PABUSTAN